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Care Home Administrator

United Kingdom

Job Summary:

The Care Home Administrator is responsible for overseeing the administrative and operational aspects of a care home or assisted living facility. They ensure compliance with regulations, manage financial matters, supervise staff, and maintain a safe and comfortable environment for residents.

Key Responsibilities:

Compliance and Regulation:

Ensure compliance with all local, state, and federal regulations governing care homes and healthcare facilities.

Maintain accurate records of resident information and documentation to meet regulatory requirements.

Financial Management:

Manage the facility's budget, including revenue, expenses, and financial reporting.

Handle billing and invoicing for residents and coordinate with families or responsible parties.

Staff Supervision:

Recruit, train, and supervise administrative and support staff.

Oversee scheduling, performance evaluations, and staff development.

Resident Care and Services:

Collaborate with healthcare professionals to ensure residents receive appropriate care and services.

Address resident and family concerns and inquiries promptly and professionally.

Facility Operations:

Manage day-to-day operations, including maintenance, housekeeping, and food services.

Ensure the facility is clean, safe, and well-maintained.

Quality Assurance:

Implement quality assurance programs to maintain high standards of care and resident satisfaction.

Monitor and evaluate the effectiveness of policies and procedures.

Record Keeping and Reporting:

Maintain accurate and up-to-date records, including resident files, financial records, and facility documentation.

Prepare reports for regulatory agencies, management, and stakeholders.

Communication and Collaboration:

Foster positive relationships with residents, families, staff, and external stakeholders.

Collaborate with healthcare providers, social workers, and other professionals to ensure resident well-being.

Emergency Preparedness:

Develop and maintain emergency response plans and procedures to ensure resident safety during crises.


  • Bachelor's degree in healthcare administration, business administration, or a related field (may vary by location and facility).
  • Relevant experience in healthcare administration or a similar role.
  • Knowledge of healthcare regulations and compliance.
  • Strong communication, interpersonal, and leadership skills.
  • Proficiency in office software and record-keeping systems.
  • Ability to work independently and handle multiple tasks effectively.

Working Conditions:

Care Home Administrators typically work in an office within the care facility, but they may also spend time on the floor interacting with residents and staff. The job may involve irregular hours, including evenings and weekends, to address emergencies or meet facility needs.

This job description serves as a general guideline and may vary depending on the specific care home, local regulations, and the size of the facility. Care Home Administrators are vital to maintaining the quality of care and services provided to residents and ensuring the overall success of the facility.

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1st Floor, Fort Kinnaird Retail Park Fleming House, Unit 30, Edinburgh EH15 3RD
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